Part I: Mediation in collective labor conflicts: opening the black box -- Chapter 1. Introduction chapter (Ana Belén García) -- Chapter 2. How to describe different mediation systems and practices: 3-R model to describe and analyze mediation in collective organizational conflicts, as well as the 4 phases model? (Erica Pender )- Part II: Mediation in collective labor conflicts: systems and practices in Europe -- Chapter 3. Mediation in Belgium (Tijs Besieux) -- Chapter 4. Mediation in Denmark (Hans Jurgen Limborg) -- Chapter 5. Mediation in Estonia (Mare Teichmann) -- Chapter 6. Mediation in France (Aurélien Colson) -- Chapter 7. Mediation in Germany (Klaus Harnack) -- Chapter 8. Mediation in Italy (Andrea Caputo) -- Chapter 9. Mediation in the Netherlands(Katalien Bollen) -- Chapter 10. Mediation in Poland (Barbara Kożusznik) -- Chapter 11. Mediation in the UK (Kristina Potocnik) -- Chapter 12. Mediation in Romania (Dragos Iliescu) -- Chapter 13. Mediation in Spain (Francisco José Medina) -- Chapter 14. Comparative analysis of Mediation in Europe(Patricia Elgoibar) -- Part III: Mediation in collective labor conflicts: systems and practices globally -- Chapter 15. Mediation in India (Ernesto Noronha) -- Chapter 16. Mediation in China (Wei Huang) -- Chapter 17. Mediation in the USA (Stephen) -- Chapter 18. Mediation in Nigeria (Cyriacus Ngirwa) -- Chapter 19. Mediation in Australia (Mark Bray) -- Part IV: Mediation in collective labor conflicts: Trends and Challenges -- Chapter 20. Mediation in collective labor conflicts globally (Francisco José Medina) -- Chapter 21. From intervention to prevention in collective labor conflicts (Martin Euwema). .

Open Access

This open access book opens up the black box of mediation in collective conflicts through the analyses and comparisons of various systems. Mediation and related third party interventions such as conciliation and facilitation are discussed as effective prevention and regulation tools for different types of collective labor conflicts. These interventions fit in a new developed five-phase model of collective conflicts in organizations, going from capacity building in latent conflicts, through conciliation, mediation and arbitration in escalating phases, to rebuilding of trust after hot conflicts. The authors promote understanding and discussion with regards to labor mediation systems, presenting comparative research on the perspectives of mediators and users of mediation. This book describes and analyses laws, regulations and practices of mediation in seventeen countries, with a relative strong emphasis on Europe. Part 1 presents theoretical frameworks on conciliation and mediation in collective labor conflicts. Part 2 presents regulations and practices in 12 European countries: Belgium, Denmark, Estonia, France, Italy, Poland, Portugal, Spain, The Netherlands, and the United Kingdom. Part 3 discusses mediation in these collective conflicts in Australia, China, India, South Africa and the USA. Part 4 offers conclusions and ways forward. This book offers analyses, good practices and developments for third party intervention in collective labor conflicts in global and local changing environments. This book is a must-read for policy makers, , social partners at different levels, as well as scholars and practitioners in industrial relations, human resources management and conflict management, particularly conciliators and mediators.