Investigating impact of service quality on word of mouth towards banking services of commercial bank: mediating role of customer satisfaction.

By: Harithakrishnan
Material type: TextTextPublisher: Hamirpur : National Institute of Technology, 2023Description: viii, 27pDDC classification: 658 Dissertation note: Master of Business Administration, Department of Management Studies, National Institute of Technology Hamirpur, Himachal Pradesh, India - 177005. 2023 Guide / Supervisor: Kamboj, Shampy
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Master of Business Administration, Department of Management Studies, National Institute of Technology Hamirpur, Himachal Pradesh, India - 177005. 2023

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