Table of contents :
Part 1: An Introduction; Chapter 1: Welcome to the World of OB; Chapter Warm-up; Management and Organizational Behavior; Organizational Behavior (OB) Defined; Effective versus Successful Managerial Activities; Watch Itâ#x80;#x94;Herman Miller: Organizational Behavior; Complementing Intuition with Systematic Study; Big Data; Disciplines that Contribute to the OB Field; Psychology; Social Psychology; Sociology; Anthropology. There are few Absolutes in OBChallenges and Opportunities for OB; Continuing Globalization; Workforce Demographics; Workforce Diversity; Social Media; Employee Well-Being at Work; Positive Work Environment; Ethical Behavior; Coming Attractions: Developing an OB Model; Overview; Inputs; Processes; Outcomes; Summary; Implications for Managers; Personal Inventory Assessments: Multicultural Awareness Scale; Part 2: Individual Differences; Chapter 2: Attitudes; Chapter Warm-up; Attitudes; Watch Itâ#x80;#x94;Gawker Media: Attitudes and Job Satisfaction; Attitudes and Behavior; Job Attitudes. Job Satisfaction and Job InvolvementOrganizational Commitment; Perceived Organizational Support; Employee Engagement; Measuring Job Satisfaction; Approaches to Measurement; Measured Job Satisfaction Levels; What Causes Job Satisfaction?; Job Conditions; Personality; Pay; Corporate Social Responsibility (CSR); Outcomes of Job Satisfaction; Job Performance; Organizational Citizenship Behavior (OCB); Customer Satisfaction; Life Satisfaction; The Impact of Job Dissatisfaction; Counterproductive Work Behavior (CWB); Understanding the Impact; Summary; Implications for Managers. Try Itâ#x80;#x94;Simulation: Attitudes & Job SatisfactionPersonal Inventory Assessments: Core Self-Evaluation (CSE) Scale; Chapter 3: Emotions; Chapter Warm-up; What Are Emotions and Moods?; The Basic Emotions; Moral Emotions; The Basic Moods: Positive and Negative Affect; Experiencing Moods and Emotions; The Function of Emotions; Sources of Emotions and Moods; Personality; Time of Day; Day of the Week; Weather; Stress; Sleep; Exercise; Age; Sex; Emotional Labor; Controlling Emotional Displays; Emotional Dissonance and Mindfulness; Affective Events Theory; Emotional Intelligence; Emotion Regulation. Emotion Regulation Influences and OutcomesEmotion Regulation Techniques; Ethics of Emotion Regulation; Watch Itâ#x80;#x94;East Haven Fire Department: Emotions and Moods; OB Applications of Emotions and Moods; Selection; Decision Making; Creativity; Motivation; Leadership; Customer Service; Job Attitudes; Deviant Workplace Behaviors; Safety and Injury at Work; Summary; Implications for Managers; Try Itâ#x80;#x94;Simulation: Emotions & Moods; Personal Inventory Assessments: Emotional Intelligence Assessment 76; Chapter 4: Personality Factors; Chapter Warm-up; Personality; What Is Personality?

Summary :
For courses in organizational behavior. A streamlined presentation of key organizational behavior concepts Essentials of Organizational Behavior teaches students how to communicate and interact within organizations, through real-world scenarios. The text offers comprehensive coverage of key organizational behavior (OB) concepts, making each lesson engaging and easy to absorb. Students can use the book's concepts to apply what they've learned to their own education, future career plans, and other organizational endeavors. Currently used at more than 500 colleges and universities worldwide,