कोहा @ रा.प्रौ.सं.ह. / KOHA @ NITH

Your cart is empty.

Total quality management / Dale H.Besterfield.

By: Besterfield, Dale H
Material type: TextTextPublisher: Pearson India: 2011Edition: 5th edDescription: x, 445 pISBN: 9788131776308Subject(s): Total quality management | Quality control | Total quality controlDDC classification: 658.562
Contents:
Table of contents: Principles and practices -- Introduction -- Leadership -- Customer satisfaction -- Employee involvement -- Continuous process improvement -- Supplier partnership -- Performance measures -- Tools and techniques -- Statistical process control -- ISO 9000 -- Benchmarking -- Quality function deployment (QFD) -- Concurrent engineering -- Experimental design -- Taguchi's quality engineering -- Products liability.
In: Pearson eBooksSummary: Summary: Total Quality Management refers to an integrated approach by management to focus all the functions and levels of an organization on quality and continuous improvement. Over the years total quality management has become very important for improving a firm's processing capabilities in order to sustain competitive advantages. The revised edition of Total Quality Management: For Anna University focuses on encouraging a continuous flow of incremental improvements from the bottom of the organization's hierarchy. Several technical topics are revised for the present context and their relevance to the.
Tags from this library: No tags from this library for this title. Log in to add tags.
    Average rating: 0.0 (0 votes)
No physical items for this record

Table of contents:
Principles and practices --
Introduction --
Leadership --
Customer satisfaction --
Employee involvement --
Continuous process improvement --
Supplier partnership --
Performance measures --
Tools and techniques --
Statistical process control --
ISO 9000 --
Benchmarking --
Quality function deployment (QFD) --
Concurrent engineering --
Experimental design --
Taguchi's quality engineering --
Products liability.

Summary:
Total Quality Management refers to an integrated approach by management to focus all the functions and levels of an organization on quality and continuous improvement. Over the years total quality management has become very important for improving a firm's processing capabilities in order to sustain competitive advantages. The revised edition of Total Quality Management: For Anna University focuses on encouraging a continuous flow of incremental improvements from the bottom of the organization's hierarchy. Several technical topics are revised for the present context and their relevance to the.

There are no comments on this title.

to post a comment.
Supported by Central Library, NIT Hamirpur
Powered by KOHA