Table of contents:
PART 1 Introduction --
Chapter 1 Managing Human Resources Today --
What Is Human Resource Management? --
The Trends Shaping Human Resource Management --
HR AS A PROFIT CENTER: Boosting Customer Service --
Consequences for Today's Human Resource Managers --
HR IN PRACTICE: SAS and Google Put Their HR Philosophies into Practice --
The Plan of this Book --
Review --
Summary --
Key Terms --
Discussion Questions --
Individual and Group Activities --
Application Exercises HR IN ACTION CASE INCIDENT 1: Jack Nelson's Problem --
HR IN ACTION CASE INCIDENT 2: Carter Cleaning Company --
Experiential Exercise --
Chapter 2 Managing Equal Opportunity and Diversity --
Equal Employment Opportunity Laws --
HR TOOLS FOR LINE MANAGERS AND SMALL BUSINESSES --
HR PRACTICES AROUND THE GLOBE: Applying Equal Employment Law Abroad --
Defenses against Discrimination Allegations --
KNOW YOUR EMPLOYMENT LAW: Dealing with a Charge of Discrimination --
Illustrative Discriminatory Employment Practices BUILDING YOUR MANAGEMENT SKILLS: Discrimination Law-Knowing What You Can and Cannot Do --
The EEOC Enforcement Process --
Diversity Management and Affirmative Action --
HR AS A PROFIT CENTER: How diversity drives higher profits --
Review --
Summary --
Key Terms --
Discussion Questions --
Individual and Group Activities --
Application Exercises --
HR IN ACTION CASE INCIDENT 1: The Emiratization of HRM Practices at a Petroleum Company --
HR IN ACTION CASE INCIDENT 2: Carter Cleaning Company --
Experiential Exercise --
Chapter 3 Human Resource Strategy and Analysis The Strategic Management Process --
HR PRACTICES AROUND THE GLOBE: The Shanghai Portman's New Human Resource Management Strategy --
Strategic Human Resource Management --
HR IN PRACTICE: The Zappos "WOW" Way --
HR Metrics and Benchmarking --
HR AS A PROFIT CENTER: Using Workforce/Talent Analytics --
HR TOOLS FOR LINE MANAGERS AND SMALL BUSINESSES --
Building High-Performance Work Systems --
Employee Engagement and Organizational Performance --
Employee Engagement Guide for Managers --
BUILDING YOUR MANAGEMENT SKILLS: How to Execute an Employee Engagement Strategy --
Review --
Summary --
Key Terms Discussion Questions --
Individual and Group Activities --
Application Exercises --
HR IN ACTION CASE INCIDENT 1: Siemens Builds a Strategy-Oriented HR System --
HR IN ACTION CASE INCIDENT 2: Carter Cleaning Company --
Experiential Exercise --
PART 2 Staffing: Workforce Planning and Employment --
Chapter 4 Job Analysis and Talent Management --
The Talent Management Process --
The Basics of Job Analysis --
HR AS A PROFIT CENTER: Boosting Productivity through Work Redesign --
Methods for Collecting Job Analysis Information --
BUILDING YOUR MANAGEMENT SKILLS: Interviewing Guidelines

Summary:
Basic Approach: For introductory courses in Human Resource Management. Foundations in Management Beyond the HR Department Fundamentals of Human Resources Management supports human resources training for all students of management-not just HR managers. The text presents a wide range of HR topics within a single semester of material, and a wealth of functional examples and applications. Fundamentals is also the first text of its kind to make talent management processes a core study. This Fourth Edition has been updated with practical personnel techniques, real company exam.