Modelling the relationship among service delivery, customer satisfaction and retention for a state level bank: A case study of Kangra Central Co-operative Bank.
By: Abhishek
Material type:
TextPublisher: Hamirpur : National Institute of Technology, 2017Description: ix, 54pGenre/Form: Thesis or Dissertation DDC classification: 658 Dissertation note: Master of Business Administration, Department of Management and Humanities, National Institute of Technology Hamirpur, Himachal Pradesh, India - 177005. 2017. Guide / Supervisor: Adil, Mohd.
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
Thesis or Dissertation
|
Management Studies (Departmental Library) On Display | 658 ABH (Browse shelf) | Available | MG-PR-13 |
Master of Business Administration, Department of Management and Humanities, National Institute of Technology Hamirpur, Himachal Pradesh, India - 177005. 2017.
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